Shipping policy

Shipping Policy

At Ember & Earth, every candle is handcrafted to order with care. Please allow approximately 1 week for your order to be made and prepared for shipment.

We ship worldwide using a mix of carriers including USPS, UPS, and FedEx, selected based on your location and order size.

Domestic (US) Orders: Shipping times vary by location after dispatch. You will receive a tracking number once your order ships.

International Orders: We ship internationally to most countries. International shipping times vary by destination. Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Please Note: All orders are made to order — we do not ship from pre-made stock. This ensures every candle is fresh and crafted with intention just for you.

For questions about your order, contact us at tchaudoin35@gmail.com.